Delivery Policy

Pix Proof is an online service. We don’t ship physical goods. Everything you buy from us is delivered electronically to your account.

Your plan is activated immediately after a successful payment, and a confirmation email is sent to your registered address. If your plan isn’t active within 30 minutes of payment, contact [email protected].

When a client pays their balance, the watermark is removed and original downloads are enabled immediately after the payment is confirmed. Downloads remain available until the gallery’s expiry date set by the photographer.

Download links are emailed to the recipient as soon as the transfer is sent (or confirmed by the sender) and remain available for the period the sender chose.

If something didn’t arrive or a link doesn’t work, write to [email protected] or call +91 [support phone] (Monday–Saturday, 10:00–18:00 IST).