Terms of Service

Pix Proof (“Pix Proof”, “we”, “us”) is operated by [Registered company name] Pvt. Ltd., [Registered office address], [City], [State] – [PIN], India (CIN [CIN], GSTIN [GSTIN]). These Terms apply to pixproof.in, our web portals and any Pix Proof apps.

There are three kinds of accounts:

• Photographers — studios and professionals who subscribe to a plan to store, share and deliver their work.
• Clients — people invited by a photographer to view their galleries, choose favourites, pay balances and download originals.
• Transfer users — anyone who sends or receives files with Pix Proof File Transfer.

You must be at least 18 years old (or have a guardian’s consent) and give accurate information. You are responsible for activity on your account and for keeping your password safe. Tell us at [email protected] if you suspect unauthorised use.

Plans, prices, storage limits and features are shown on our pricing page and may change; changes don’t affect a billing period you’ve already paid for. Plans are billed monthly or yearly in advance through our payment partner, Cashfree Payments. Prices include applicable taxes unless stated otherwise.

When a subscription ends and isn’t renewed, uploads stop and galleries may be hidden. We keep your content for 30 days after expiry so you can renew or download it; after that it may be permanently deleted.

Uploads count against your plan’s storage. If you exceed it, new uploads are blocked until you free up space or upgrade.

Photographers can let clients pay outstanding balances through Pix Proof. Payments are processed by Cashfree Payments and collected on behalf of the photographer. The agreement for the photography work itself — pricing, deliverables, timelines and refunds — is between the photographer and the client; Pix Proof is not a party to it.

We deduct a platform fee (currently shown in your studio settings, default 5%) from each client payment. The remainder is credited to the photographer’s Pix Proof wallet, held for a short settlement period, and can then be withdrawn to a verified bank account or UPI ID. Payouts are reviewed before release and may be delayed or withheld where we reasonably suspect fraud, chargebacks, or a breach of these Terms, or where required by law.

Photographers are responsible for their own taxes and for issuing any invoices required to their clients.

You keep all rights to the photos, videos and files you upload. You give Pix Proof a limited licence to store, process (for example, to create watermarked previews, thumbnails and face-search data), display and deliver that content only to provide the service to you and the people you share it with.

You confirm you have the rights and any consents needed to upload and share your content, including from people who appear in it. Clients may download originals only when the photographer allows it.

You must not use Pix Proof to:

• upload or send unlawful, infringing, sexually exploitative, hateful or harmful material, or malware;
• share content without the consent of the people in it where consent is required;
• circumvent watermarks, payment locks, download limits or other protections;
• overload, scrape, reverse-engineer or attack the service; or use File Transfer for spam or bulk unsolicited messages.

We may remove content or suspend accounts that break these rules, and we cooperate with lawful requests from authorities.

Transfers are available for the period chosen by the sender (up to 14 days) and are then deleted. Senders who aren’t logged in must confirm their email before a transfer is delivered. Don’t rely on File Transfer as long-term storage.

Watermarks, signed expiring links, download controls and similar measures make unauthorised copying harder, but no technology can fully prevent someone from photographing a screen or capturing what is displayed to them. Pix Proof does not guarantee that content cannot be copied once it is shown to a viewer.

We work to keep Pix Proof available and secure but don’t promise it will be uninterrupted or error-free. We may change or discontinue features with reasonable notice where practical. Keep your own backups of important originals.

To the extent permitted by law, Pix Proof is not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim relating to the service is limited to the fees you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can’t be limited under Indian law.

You can stop using Pix Proof at any time. We may suspend or close accounts that breach these Terms or put others at risk. On closure, any available wallet balance (less amounts under dispute) will be paid out to the verified account on file.

These Terms are governed by the laws of India. Courts at [City], India have exclusive jurisdiction. Before going to court, please contact us at [email protected] so we can try to resolve the issue.

Questions about these Terms: [email protected] · +91 [support phone]. Grievance Officer: [Name of Grievance Officer], [email protected], [Registered office address], [City], [State] – [PIN], India. We acknowledge grievances within 24 hours and aim to resolve them within 15 days.